RBL Bank — imposing credit card extra charges

Address:

Pune, Maharashtra

In the past two months, i am facing worst experience with rbl credit card billing section. Dec month bill has been generated on[protected]. Total amount due; rs.62537.51 and minimum amount due:3512.12.in bill details, they have mentioned finance charges rs 2252.89. I do not know on what basis they have added finance charges and moreover, i have made a minimum payment of 4500 on 10th of jan which is before the due date to avoid the unnecessary charges. But still, the bank is imposing extra charges. When i had mail conversation with the bank, they claim that they levied correct charges and it cant be reversible.