RBL Bank — insurance card not received

Address:

Rekha Niwas Shiv Shakti hsg Soc., Sahyog Nagar Near Gavli School Tower Line Talwade Road, Pune, Maharashtra, 412114

I have purchased a health insurance from rbl bank with my credit card 2 months back i have still not received the card as per my telecommunication. The executive told me that i will receive the card in 8days now its over 2 months i havent received the card. I got call from your delivery service (Maruti service) that i need to collect the card from there office as i have told him its not possible for me to come i requested his to send the card to my home address and its over a month 5 days ago i got another call from them they said i will get the card in 2days. So i request you to please cancel my insurance police and refund me my amount. I will not accept the card if now i receive it. Worst service experience from your side guys. (Or your partner). I have other options for insurance i will take from them please cancel my police and refund my amount asap.
Rahul ardalkar
[protected]
Pune maharashtra