RBL Bank — looting people on the name of credit card

Address:

Mumbai City, Maharashtra, 400081

This is soo unfortunate that without my consent rbl is cancelling my other emi and asking me to pay huge amount of rs. 57, 463

I had asked rbl to cancel the below mentioned emi only because the merchant has cancelled my order and the amount rs.34, 999 (24 emi's) was transferred back to the card the next day but on which they still charged me emi of rs. 1, 663 for 4 months and this amount was not reversed back by them to my card. Instead they are asking me to pay the whole amount again.

They are not even replying to my mails and not even giving proper answer on phone calls

Stop looting people please

This is really very unfortunate never expected from rbl bank