| Address: | 560043 | | Website: | rblbank.com |
Please note that i applied for the rbl credit card on 14th feb 2014 through bookmyshow and later got reference no: #ccdgtmk80. An executive from the bank collected all papers and verification also done positively. I got multiple calls for verification and all done positive at residence and office too. I got an sms on 21th that my application rejected and when i checked in rbl webpage it shows for the following reason: application reference number #ccdgtmk80, application status: dear customer, your credit card application has not been declined as it did not meet the policy requirements of rbl; date:[protected]:00:13, whereas the executive came to my home and did the final verification on 15-mar-2016. So, the dates doesn’t tally at all and why application was declined. I tried calling the customer care but not able to reach the direct line, instead it keeps forwarding me to ivr. I sent many email as well but without any responds. Kindly give a valid reason why exactly my application was declined.
As per rbi guideline circular no - rbi/[protected]/100 bod.Fsd.Bc.23/24.01.011/2008-09 dated[protected]. Rbl bank should give us reason or else we also file complaint in rbi and bank ombudsman. I want reason for rejection as it will hit my cibil. Am using credit card for the past 2 years and so far i have not received any negative remarks on my cibil. If i don't find a reason for rejection, i will file a case in consumer court. It is my dignity which got affected and i am fully made up my mind for filing a legal case against rbl.
I never had any credit card or liabilities from any bank in the past. Please provide reasons or else i will file a case in consumer court. Do clarify why exactly my application got declined. Hope to get a positive respond. Regards promod
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