Address: | 560043 | Website: | rblbank.com |
Please note that I applied for the RBL Credit Card on 14th Feb 2014 through Bookmyshow and later got Reference No: #CCDGTMK80. An Executive from the bank collected all papers and verification also done positively. I got multiple calls for verification and all done positive at residence and office too. I got an SMS on 21th that my application rejected and when I checked in RBL Webpage it shows for the following reason: Application Reference Number #CCDGTMK80, Application Status: Dear Customer, your credit card application has not been Declined as it did not meet the policy requirements of RBL; Date:[protected]:00:13, whereas the Executive came to my home and did the final verification on 15-Mar-2016. So, the dates doesn’t tally at all and why application was declined. I tried calling the Customer Care but not able to reach the direct line, instead it keeps forwarding me to IVR. I sent many email as well but without any responds. Kindly give a valid reason why exactly my application was declined.
As per RBI GUIDELINE CIRCULAR NO - RBI/[protected]/100 BOD.FSD.BC.23/24.01.011/2008-09 DATED[protected]. RBL Bank should give us reason or else we also file complaint in RBI and bank ombudsman. I want Reason for Rejection as it will hit my CIBIL. Am using Credit Card for the past 2 years and so far I have not received any negative remarks on my CIBIL. If I don't find a reason for rejection, I will file a case in Consumer Court. It is my dignity which got affected and I am fully made up my mind for filing a legal case against RBL.
I never had any credit card or liabilities from any bank in the past. Please provide reasons or else I will file a case in consumer court. Do clarify why exactly my application got declined. Hope to get a positive respond. Regards Promod
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