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I would like to inform you all that I am also a victim of such kind of behaviour by Gagan kohli team. He tried to call me 120 times in a day to me and my family members and badly abused / Harrased and threatened them. Due to job loss I was not able to repay the loan amount and I requested him not to do such kind of activity but he didn't listen and continuely did the same thing.
Then I raised complaint to RBL's nodal team but they did not take any action.
Finally I lodge complaint to RBI on RBI website from where it was routed to RBL bank but it take long time.
Then I tried to reach to RBL Bank's MD desk to stop such activity but they also did not response.
Finally I got the Managing Director Mr. Viswaveer Ahuja's Mobile Number and His residence number, I also tried to reach out him many times in a day at his both numbers then the RBL bank's customer support team came into an action to stop such activity else they don't bothered about it.
If any one is getting harrasement/abusive/threatening calls from Gagan Kohli's team of RBL Bank.
kindly search Managing Diractor number and his residence number and call as you are getting calls from bank. Dont get afraid of this, you are not doing anything wrong. Ask to MD and his residence number the same questions as you are asked by the Gagan's Team.
You will get the immedidate action and resolution of your query.