RBL Bank — mental harassment

Address:

Sohna Rd, 122001

Rbl staff is contacting me regarding a repayment of credit card bill by a defaulter. I have no reference to the defaulter. The first time i got to know about this defaulter is from rbl. My question to rbl staff was that how did they issue card to somebody without verification. These days aadhar is mandatory for even a phone connection. Somebody misused my document and without my consent, without any verification, they issued credit card. Now they are mentally torturing me, harrassing me. These people are so inefficient, so untrained, so rude.