RBL Bank — misbehave of recovery agent

From last few days i am receiving phone calls from [protected] & [protected]
Regarding rbl bank credit card payment which is due from last two month; recovery agent using bad language during talk with me and my relatives include with lady too and reason of due is bank recovery agent and bank are ignoring convert tod under emi section or settle the amount which i can pay 1 or two installment. Now i am not able to pay total amount in single installment so lot of time have requested to bank via mail from last one year but bank is using agent whom harassing me and my family.


Regards,

Mahesh solanki