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RBL Bank — misbehave of recovery agent

From last few days i am receiving phone calls from [protected] & [protected]
Regarding rbl bank credit card payment which is due from last two month; recovery agent using bad language during talk with me and my relatives include with lady too and reason of due is bank recovery agent and bank are ignoring convert tod under emi section or settle the amount which i can pay 1 or two installment. Now i am not able to pay total amount in single installment so lot of time have requested to bank via mail from last one year but bank is using agent whom harassing me and my family.


Regards,

Mahesh solanki
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Complaint Status


[Jan 27, 2019] RBL Bank customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: ShareTweet

Comments

I had a worst experience with it. I will never recommend to anyone for bank account or credit card. Worst customer service, Worst IVR System, Never connect to call with customer care.

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    RBL Bank
    Customer Care Service
    Customer satisfaction rating
    4%
    Complaints
    1893
    Pending
    0
    Resolved
    67
    RBL Bank Phone
    +91 22 4302 0600 [Corp Office]
    +91 22 6115 6300 [Banking Queries]
    +91 22 6115 6399 [Banking Queries]
    RBL Bank Address
    Mahavir, Shri Shahu Market Yard, Kolhapur, Maharashtra, India - 416005
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