RBL Bank — Misbehavior

Address:

LAKSHMI COMPLEX , VARTAK NAGAR, THANE

Serious complaint against RBL Vartaknagar Thane

I with my wife (both are senior citizens recently shifted from Chennai to Thane) went to RBL Bank at Lakshmi complex in Vartaknagar, Thane in connection with Aadhar Card on 17th May at 10.30 AM.
After entering the bank, the Security Guard informed that the Aadhar card is closed. Whereas as the display for Aadhar card was still there.
Hence I asked him why the display boards for AADHAR Card are not removed as people will come and go back.
Immediately he started abusing me and pushed me out of Bank. When I resisted, he was shouting at a high pitch and came near to slap me. I do not know whether There was any Manager at that time. As the security guard seemed to be a gunda I did not check for the Manager to lodge a complaint.
This is a serious problem and I request you to into this case.
Regards

N.Venkatesh
[protected]