RBL Bank — money has deducted from my credit card but not reflected in my saving account

Address:Faridabad, Haryana, 121003

Hi
I had tried to taken xpress cash through rbl banking app on 7.12.2018. Today is 18.12.2018 i did not get my money in my account. I am trying to contact to customer care and sent so many mails regarding this but i did not any answer so far. Even i have receivedmy credit card statement in which i have to pay 50000 rs which is i did not taken.

What should i do i don't understand.

Thanks
Manjit singh
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    +91 22 4302 0600 [Corp Office]
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