RBL Bank — Not issuing payoff statement by wave up pre closure charges

Address:

tirupathi

To,
RBL Bank complaint forum
Andhra Pradesh
Dear Sir
Sub: Complaint against The Ratnakar Bank ltd, Tirupathi Branch, Chittoor Dt. Andhra Pradesh.
Name of the Complainant:
Kanchi Ramu,
Sri Balaji Timber Traders,
11-21, Renigunta Road,
Tirupathi-517501.
Phone No:[protected].
Complaint against:
The Ratnakar Bank Ltd
Tirupathi Branch (AP)
Ifsc Code RATN000120.
Particular of loan Account Numbers:
[protected]
[protected]

I, Kanchi Ramu Proprietor: Sri Balaji Timber Traders, Tirupathi, Chittoor dt Andhra Pradesh is giving complaint against The Ratnakar Bank ltd, Tirupathi Branch IFSC CODE: RATN000120 with the following facts:
I am having loan accounts bearing nos.[protected] and[protected] respectively in the Ratnakar bank Ltd Tirupathi Branch. Recently I wish and decide to force closure of my loan accounts and applied for payoff statement on 04.10.2021 and got acknowledged. I wish to close both loan accounts and decide to get overdraft accounts at City Union Bank Ltd, Tirupathi and completed all remaining loan process such as documentation and processing charges etc.
The problem was that The Ratnakar Bank leived foreclosure charges for my accounts. I requested to waveup foreclosure charges. The Bank authorities replied to me by stating please produce UDYAM registration certificate so that we will waveup foreclosure charges.i updated UDYAM registration certificate on 17.11.2021 to branch manager. Till to now the bank authorities was not disclosing my payoff statement as of now. Daily myself and my new Bank Manager consulting Ratnakar bank branch Management but they are not responding by giving payoff statement . i am suffering a lot. Please take necessary action and solve my problem as early as possible.

Thanking you sir
Yours sincerely
Kanchi Ramu.