RBL Bank — payment issues

Address:Gudimalkapur, 500028

Hello team,
This is sudhir kumar and i wanted to register a complaint on rbl cc customer and legal services (Priya agent) being rude and demanding to visit head office to proceed a complaint in court. I have already informed them regarding my current situation and said to paid sooner once i arrange the amount.
I've financial crisis as i have used the limit for father medication and not paid 1 month cc payment and 2nd month due date 9th aug. I've received too many calls and today recovery agent visited my home asking for the amount to paid asap if not he won't be leaving my location his name is mukhram.
I've informed them to check my past track record but they aren't bothered and said its bank amount you have utilized and have to pay monthly on time. Being in a situation where i haven't got money to pay right now. I told him i will pay atleast min payment by tomorrow but still they insist to pay the amount right away if not agent won't leave my location.

If they behave in this manner and handle the customers in this way. Do we really feel like making the payments which are in due. I understand i've used the bank amount but for which they are charging me for not paying back on time.in this i would appreciate your decision.
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RBL Bank customer support has been notified about the posted complaint.
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I have never applied for credit card form RBL bank but I am receiving phone call from RBL bank now one person visited my office location without my consent and asking about my details from my colleagues.
I have not raise request for credit card this is harassment from RBL bank

Kindly look into this and revert

Harish Grover
I open A account in Rbl bank Ameer Pet Branch in June 06 2019 And Deposit the Amount for savings But they Are Frozen My Account And Blocked My 20000 Rupees, And they're not Releasing My Account every Time They are giving me Next Date

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    RBL Bank Phone
    +91 22 4302 0600 [Corp Office]
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    Mahavir, Shri Shahu Market Yard, Kolhapur, Maharashtra, India - 416005
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