RBL Bank — payment paid but not show in account by rbl bank

Address: Gautam Buddh Nagar, Uttar Pradesh, 201308

Website: www.rblbank.com

Rbl receive my payment rs 31966.03 from hdfc bank. But not credit in my credit card and in demanding for payment. Rbl showing in credit caard bill reversal of payment deduct in my credit card. And not transfer aamount to hdfc bank. Now rbl bank neither transfer to hdfc nor in my credit card.
More than 180 days gone but not solve my issue and demanding plenty.