RBL Bank — payment reversal and late fee

Address:Bangalore, Karnataka, 560064

Hi guys,
I am holding 2 credit card from this (Stupid) bank which i done mistake by taking. The problem arise when i made payment of 1 card to another card, where i didn't used the card for which i made payment. When i contacted the customer care and mentioned about the same on same day they confirmed that excess amount will be created to another card automatically which they didn't and imposed late fee and financial changes where they only told that automatically they will transfer the amount.
Another incident when i made huge excess amount and requested for transfer to my saving account they took almost 7 days without any interest and i followed up every day.

The way customer care treats is pathetic and also service is worst.

Once i get the money back to my account i am planning to cancel both the cards...

People says buy indian and be indian but this back loots indians like any thing.. This is worst credit card bank which i have encountered in my life..
Was this information helpful?
No (0)
Yes (0)
RBL Bank customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    RBL Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    5%
    Complaints
    2407
    Pending
    0
    Resolved
    118
    RBL Bank Phone
    +91 22 4302 0600 [Corp Office]
    +91 22 6115 6300 [Banking Queries]
    +91 23 1265 0981 [Admin Office]
    RBL Bank Address
    Mahavir, Shri Shahu Market Yard, Kolhapur, Maharashtra, India - 416005
    View all RBL Bank contact information