RBL Bank — payment reversal and late fee

Address:

Bangalore, Karnataka, 560064

Hi guys,
I am holding 2 credit card from this (Stupid) bank which i done mistake by taking. The problem arise when i made payment of 1 card to another card, where i didn't used the card for which i made payment. When i contacted the customer care and mentioned about the same on same day they confirmed that excess amount will be created to another card automatically which they didn't and imposed late fee and financial changes where they only told that automatically they will transfer the amount.
Another incident when i made huge excess amount and requested for transfer to my saving account they took almost 7 days without any interest and i followed up every day.

The way customer care treats is pathetic and also service is worst.

Once i get the money back to my account i am planning to cancel both the cards...

People says buy indian and be indian but this back loots indians like any thing.. This is worst credit card bank which i have encountered in my life..