RBL Bank — please close my rbl moneytap credit card

Address:

Chennai, Tamil Nadu, 600044

Dear team,

I had raised more than 3 complaint request (From 9th sep 2018 to till date) to close my credit card but without acknowledging me the team are continuing to close my complaint request.

I even daily coordinating with the level 1 customer support team twice a day but no proper response. One final stage they convinced me that they have escalated this issue to level 2 team but they not even bothered me to contact me. (Just they wil give missed call or else even though if i attend the call they will not talk just they will be silent in the line).

Complaint no.: 03750634, 03835202, [protected], [protected]

On finally i am reaching you to close my credit card.

Its my humble request to close my card.