RBL Bank — RBL against recovery agents

Why moratorium has been provided by rbi? And why you people are not listening to them? See the attached screenshots, there are more than 50 numbers that i have added to the block list. I know there are outstanding on my credit card and i know when is the last date of moratorium and i know when to pay a it. You people cannot call me more than 50 times in a day and cannot force me to make the payment during moratorium people. People are calling from your team and using abusive language. Why?

I am using other bank cards as well and they have never called me to make the payment and i have enrolled those card to the moratorium than you why your bank is leaving a bad impression to the customer?

Did i miss the payment earlier? Did i asked you to reduce my credit limit suddenly from 50000 to 12000rs? Even if you have reduced it you should have the patience to wait till august 31st.

I need strict action on these numbers and also need a proof of the action you are potentially taking.

Here are my credit card last four digits: 8823.

My registered mobile number is [protected].

Thanks
Ankur verma
[protected]
+5 photos
Was this information helpful?
No (0)
Yes (0)
RBL Bank customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    RBL Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    5%
    Complaints
    2405
    Pending
    0
    Resolved
    118
    RBL Bank Phone
    +91 22 4302 0600 [Corp Office]
    +91 22 6115 6300 [Banking Queries]
    +91 23 1265 0981 [Admin Office]
    RBL Bank Address
    Mahavir, Shri Shahu Market Yard, Kolhapur, Maharashtra, India - 416005
    View all RBL Bank contact information