Why moratorium has been provided by rbi? And why you people are not listening to them? See the attached screenshots, there are more than 50 numbers that i have added to the block list. I know there are outstanding on my credit card and i know when is the last date of moratorium and i know when to pay a it. You people cannot call me more than 50 times in a day and cannot force me to make the payment during moratorium people. People are calling from your team and using abusive language. Why?
I am using other bank cards as well and they have never called me to make the payment and i have enrolled those card to the moratorium than you why your bank is leaving a bad impression to the customer?
Did i miss the payment earlier? Did i asked you to reduce my credit limit suddenly from 50000 to 12000rs? Even if you have reduced it you should have the patience to wait till august 31st.
I need strict action on these numbers and also need a proof of the action you are potentially taking.
Here are my credit card last four digits: 8823.
My registered mobile number is [protected].
Thanks
Ankur verma
[protected]
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