RBL Bank — rbl bank regarding mentally an harassment by recovery team from rbl bank & harass my family and relatives

Address:

OKHLA NEW DELHI, 122001

Dear sir

Good afternoon,

I have rbl bank credit card loan "[protected]". I have taken credit card loan from rbl of rs. 226000/- i have paid many installment of loan. I am regular customer of rbl credit credit and loan account. I have used rbl credit card last 3 4 years. And made full payments on time before due dates. But from last 3-4 months i have make no payments. Last few months i have many losses in business. At this time my financial condition is not goods. I am not able to pay outstanding amount at this time.

Rbl recovery staff call me everyday. They threatened us and use abuse language everyday. I have asked many times don't used abused language but their behavior is same. I have all recording of rbl staff calls. They harass me.

I have many complained to rbl customer care by mails and calls and requested them pls ask your staff don't use abuse language. But no any response from rbl bank. Rbl staff behavior is same.

Today rbl staff again call me and same behave use abuse language and harass me and my family. "they called my all relatives and their office employees for payment & use abuse language. Take my all relatives on call conference and talk with me in abuse language.

I am very mentally disturb. I don't understand what can i do?. Please help & call me urgently.

So your requested please solve my problems & how can we solve this problems. I know am liable for outstanding amount. But no any one used abused language and threatened me and my family & other relatives as per rbi guidelines.

So please help. And contact me urgently.

Name - anil kumar
Dob[protected]
Mob. No. [protected]