RBL Bank — rbl bank what is meant by the "reject ops", is it disapproved? or something else.

Hi, i got a call from rbl credit card department afteras i hold my salay account with rbl bank. They said you are eligible for "rbl titanium delight" credit card, i had no interest at all, but due to various calls from banks end i applied for it. I provided all the necessary documents and also answered all verifications calls multiple times. I got my application reference no - #cca8it921u, and also i got a verification call from rbl verification department, after that i checked my status two days back, it shows "reject ops". What is meant by it? Is my card disapproved? Or something else? And i had a good cibl score of more then 700., if my card is disapproved means, i would like to know about the exact reason, other wise what is meant by it? Please let me know the exact card status., thank you.