RBL Bank — rbl credit card fraud

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi,

I have rbl credit card and have not been getting the statements for around 2 months. I complained and then they started sending me the statements but with the charges levied. I sent a mail to headcard services and they assured me with the reversal if i pay the complete amount. I paid the amount but they did not reverse the charges and saying it can not be happened. I have a written doc (E-mail) from head card services for amount reversal but now they are refusing to reverse.
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