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RBL Bank — rbl credit card - hypercity card fraud

Hi team,

Mis-selling of rbl card from hypercity malad west
Sales person confirmed free movie tickets plus 500 rs which can be redeemed at hypercity if 2000 rs is used in first 60 days
Movie tickets are only free on wednesday
And after paying extra 500 rs in first bill
Still can’t see any points reflecting in hypercity card. Rbl bank is fraud.
Please help to resolve.
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