RBL Bank — refund not processed

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Od[protected] against this order id, through flipkart
As per flipkart they have processed the refund of inr rs.280 around 15 days back, but when i called to rbl bank to know about this refund status, as per rbl bank customer care, they do not have any such refund.

I don't know now from where i'll get my refund.

Flipkart customer care asked me to fill this form to get the resolution from rbl bank,

Please help me and process my refund amount of inr 280