Dear sir
Good Evening,
As per my last complain on dt. 07.10.19 & 08.10.19 but no any solution till from RBL Bank side. again daily call received by Rbl staff and they used abuse language and call my family & relative. at present my financial condition is very bad. I will pay all installment slowly slowly. I need more time for payment. but RBL Bank staff behave is very rudely. no any response from rbl bank.
I have rbl bank credit card. I have taken loan from rbl of rs. 226000/- i have paid 2-3 installment. I am regular customer of rbl credit credit and loan account. I have used rbl credit card last 3 4 years. And made full payments on time before due dates. But from last months i have make no payments. Last few months i have many losses in business. At this time my financial condition is not goods. I am not able to pay outstanding amount at this time.
Rbl recovery staff call me everyday. They threatened us and use abuse language everyday. I have asked many times don't used abused language but their behavior is same. I have all recording of rbl staff calls. They harass me.
I have many complained to rbl customer care by mails and calls and requested them pls ask your staff don't use abuse language. But only one time i have received calls but no any solutions. Rbl staff behavior is same.
Today rbl staff again call me and same behave use abuse language and harass me and my family. "they called my all relatives for payment use abuse language. Take my all relatives on call conference and talk with me in abuse language.
I am very mentally disturb. I don't understand what can i do?. Please help & call me urgently.
So your requested please solve my problems & how can we solve this problems. I know am liable for outstanding amount. But no any one used abused language and threatened me and my family & other relatives as per rbi guidelines.
I am attached all mails of sent to rbl bank.
So please help. And contact me urgently.
Name - anil kumar
Dob[protected]
Mob. No. [protected] Was this information helpful? | 
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