[Resolved] RBL Bank — Regarding RBL r shield transaction

Souro Bhattachariya

Address:

112 feeder road belghoria bhaskar appartment

Hi Sir,
I am souro bhattacharjee and i use rbl bank super credit card. I did not buy any insurance on my card but r shield insurance is activate on my card and the premium of 12 thousand rupees for this insurance is deducted from my card without my consent. I don't want any insurance please and humble request cancel the insurance and refund my amount. I have also created a ticket 21208737, which was closed after 2 weeks without any valid reason.Also it is mentioned that we are unable to process your request.I will be very thankful to you if you close this insurance.
Name - souro bhattacharjee
Mobile - [protected]
Mail id - [protected]@gmail.com
Card name - super card
Thank you

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Oct 18, 2020

Complaint marked as Resolved

I have raised 2 more tickets and they suggested to send me a mail to the headcardservices. The insurance policies got cancelled and most of the refund amounts are processeing now.Thanks a lot for their quick response.

RBL Bank customer support has been notified about the posted complaint.