RBL Bank — Requesting for a cibil closer amount

TO
RBL Credit Card Department.

Dear sir/Madam
I am NIDUDOLU BALA RAGHAVENDRA RAO,
from HYDERABAD, TELANGANA.

I have taken a Credit card from RBL BANK LTD.
Loan A/C :[protected] Date Opened on 17/05/2019, Loan Amount.Rs.38000
It's the best service provided by your bank in the country. I am really happy with your services.
Recently i checked my cibil report, in that report i saw the Post (WO) Settled flag mentioned.
At the time of my loan closer i don't have any idea about settlement.
now it's a complicated issue in my cibil.
Due to this reason I am not getting any loan from banks.

I request you to please give me a closer amount to remove this negative flag in cibil.

thanks and regards
BALA RAGHAVENDRA RAO,
Mobile: +91 [protected]
PAN: ALKPN1997Q
Email ID:[protected]@gmail.com