RBL Bank — rudely speaking and asking other bank details

Address:560086
Website:the rude n misbehave on the call

A person called from rbl bank saying your card has been approved and started asking details about other banks like sa and salary account and register mobile number i asked him y. He stared telling your card has been canceled for 2 years and talking rudely his number [protected]
Kindly give a reason why clients should not ask question if asked y so rudely to answer.
My contact number [protected]
I am waiting for the reason for the above
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Dear sir/mam..

This is inform you I got information when applying annual fee is 499rs I need only 499rs annual fee card and cancel insurance plan also are block my credit card.

So please check and update same as per card

Reference no #CC6H158HAT

THANKS & REGARDS
SHIV SHANKAR
[protected]

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    RBL Bank Phone
    +91 22 4302 0600 [Corp Office]
    +91 22 6115 6300 [Banking Queries]
    +91 23 1265 0981 [Admin Office]
    RBL Bank Address
    Mahavir, Shri Shahu Market Yard, Kolhapur, Maharashtra, India - 416005
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