RBL Bank — Staff refused for using washroom

Address:

RBL kamla Nagar Agra

Hello,
I am a customer of RBL bank kamla nagar sultan ganj branch Agra I m female and I want to use a washroom but the staff and guards refused me to use the washroom.it’s was a very bad experience and I will close my account with the same. I don’t want to operate the account where they don’t value the customer.
This is very rude behaviour not acceptable.