RBL Bank — threatening and abusive call from rbl collection executive

Address:New Delhi, Delhi, 110044

I missed a month emi payment for my credit card of rbl bank. Sudden i am getting a goons call hired by the rbl bank, he threatened me and my family too. However i mailed to rbl bank multiple time that i will pay the all outstanding amount. Still they threatened us through there hired goons.
The person who called us is vishal sharma[protected].

Kindly help and take the action against these goons.
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RBL bank has issued a credit card to me as I accepted in condition of without any Insurance of the credit card. But after some time the company has sent the statement of CPP assistance (insurance ) charges. I am really sorry I not want to CPP assistance (insurance) on this credit card because I have already insured on other card.
Hi
just want to highlight that this bank is really using my details and trying to do fraud against my name as per the enquiry it states
RBL BANK 25/05/2018 Credit Card 1, 000
why this query has been done when i haven`t even applied for same and niether looking out for any credit card
RBL bank has no customer care for setting and parking in Neemuch, customer spread KACHARA GANDAGI LIKE BIDI CIGARETTE, kele ke Chelke bachoo ki susu poti vomit, there are no any parking lot of bank, and very worst customer, they can't hear pass padosi problem.not understand but very argumentive customer.

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