RBL Bank — unable to link aadhaar to savings bank account as per the format received in mail

Address:	Surat, Gujarat
Website:	www.rblbank.com

Hello sir,

I had made two attempts to link aadhar number with my account held with rbl bank @ ring road, surat branch but unfortunately it did not happen, so which is a failure from your side. I re-checked and verified the format on which the sms need to be sent on a particular number though it did not get updated. I eave spoke to one of your bank representatives to rectify the issue and whether i am doing it in correct manner and he said that it was correct. Kindly find attached reference screenshot for the sms sent (Done twice). Also find the attachment for linking aadhar to bank account via mobile app. (Done on july 04, 2017 @ 21:24)

Account details
Name - bhavin yogeshbhai shah
A/c no.[protected]

I would request the bank official to look into the matter deeply and bring a resolution asap.

Regards,
Bhavin