RBL Bank — unauthorized transactions

Address:Hyderabad, Andhra Pradesh, 500089

Dear Sir /Madam,

With Reference to the below Transactions, I would like to remind you that Without my intention or any otp.

i was shocked, when the credit card is available with me, how it can be swiped.

I had logged the complaint with RBL Customer Support on 29th January 2018 Reference Service Request number - 1397198.

After blocking my credit card, today also i am getting messages about my credit usage.
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Dear sir yesterday I got the card in the limit is showing as 34400
But total limit is 36000

I had 10 unauthorized transaction on 14th Feb 2018 via Merchant FACEBK ADS. I raised multiple complaints and receive no proper response. WHEN I questioned how without an OTP a transaction is approved, your customer care people say it's an international transaction and OTP is not required. I have been using other bank credit cards with no issues but your card its not SECURE.

Also the transactions doesn't show in my BANKING APP. Thank God I have email notifications of the transaction.
You people are really cheaters.

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