RBL Bank — Unethical behaviour from RBL credit card

I had raised a request to close my card on 25th September 2021, they asked me to clear the outstanding to colse the card so i paid all the outstanding immediately, after 1 year they are saying that only the card has been closed and not the emi, i wanted to close the entire account, why will i only close the card, it can be done through application as well. Now they are asking me to pay another 9000 to close the card
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RBL Bank customer support has been notified about the posted complaint.
Jul 29, 2022
Updated by Mani780
They even sent a mail that i have an excess amount in the card and asked me to send my account number 5o credit it back

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