RBL Bank — unnecessary charges on my credit card

Address:

RBL Bank Ltd. One Indiabulls Centre, Tower 2B , 6th Floor, 841, Senapati Bapat Marg, Lower Parel (W), Mumbai 400013. India, Pune, Maharashtra

Hi,
My name is manish nair and my phone number is [protected] and email if is [protected]@hotmail.com
I made a purchase on oct 2018 for 5k which was converted as emi but i cancelled my order and the refund has paid back to my card but rbl instead to cancelling my emi they started charging me the interest and processing fee for the item which i dint purchased and now when i asked them to close it they are charging foreclosure charges on it.

Point 2
My card was damaged due to which i asked bank to give me new credit card …. This card was delivered to me on my office address
This card was not delivered as i left this office and i joined new company, i called up the bank and informed the same and asked them to update the residential address in bank data base and request them to send my credit card once again on my residential address…. After giving clear instruction the rbl bank tried to deliver the credit card on my previous address 4 time which was so annoying

With this complaint i am seeking my reversal o[censored]nnecessary money levied to me and asking you team to deliver card on correct address of not then close this card.