RBL Bank — untold credit card inquiry

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Hello there,

I was checking my credit score and got to know that somewhere back in time i have applied for some kind of credit card from rbl in 2017 and when i raised a dispute for this on the website, automatically following reply came to me:

Section field names details of dispute status of dispute
Enquiry rbl bank limited[protected] never applied with this bank no change - please get in touch with rbl bank limited[protected] for the required correction

Pls help