RBL Bank — vulgar and abusive language used by their representative bpo guy

Address:RBL Bank Gurgaon, 122001
Website:Www.rblbank.com

Received a call from [protected] today. The lady was on call and she was completely out of mind and using vulgar language and abusing as well.
She called me to check status if some one. Who gave my number in reference but i don’t know the guy who gave my number.
How can they called me like this and using vulgar language if denying to respond.
How rbl can appoint these kind of agency?
This is a big harassment by rbl.
A strong action need to be done against company else it will be continue like this.
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    RBL Bank Phone
    +91 22 4302 0600 [Corp Office]
    +91 22 6115 6300 [Banking Queries]
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    Mahavir, Shri Shahu Market Yard, Kolhapur, Maharashtra, India - 416005
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