RBL Bank — wrong bill amount generated

Address:

Bangalore, Karnataka, 560033

I have closed my emi on 23 red november 2018. As confirmed with mr. Sachin kumar supervisor. My total outstanding amount was rs.100920/-. (Including pre closer charges of rs. 2699+485 gst charges)

He told me to pay rs.7500/- or 10, 000/-
And remaining (Rs.90, 920/-) amount should be paid in december 2018.

I have paid 10, 000/- on 23rd december 2018

But now new statement ganarated on 14th december, outstanding amount is wrongly showing as 94, 365/-

I have continusly following with customer care person (Vishwa, shivu, isaac, saloni, sachin and tarun) without any proper solutions.

Kindly look in to this