RBL Bank — wrong bill

Dear sir

I have last month bill of 5.5 laks and its due date is 03 april 2020.. From last month total lockdown unable to get salary and unable to get amounts from other sources all planning are blocked due to lockdown.. Still by 03 april 2020 i have managed and paid 4.55 laks and with in 3 days by 6th april2020 i have managed remaining amount 0.95 lak and finished my total due.. As i saw bill i am surprised with charges by seeing financial charges for three days delay for 95000 balance amount that to such bad situation.. Please consider my request and do needful.. By due date i have paid 85 percent of my bill amount and balance 15 percent of bill amount i finished in 3 days of bill due date.. By considering the present situation in india due to corona please consider and remove this much charges for the 3 days delay in payment fro 15 percent of bill...

Simply charges given as above i am not even understanding this much charges how i got for 3 days delay for only 15 percent of bill amount... Balance 85 percent of bill amount i paid by due date...

If all well i can understand you can charge as per your rules but by looking into present situation i have faced only 3 days extra time for 15 percent of bill amount balance 85 percent of bill amount i paid with in due date only.. So please consider my request and do needful

Thanks®ards
Srinivasulu malineni