Rbl Credit Card — RBL credit card

Address:No.4/28 pachiyappair street, East mogappir chennai -600037.

Below purchase not done by me and i made enquiry from RBL customer care on 30th December 23, they said it's renewal fee without my knowledge they made all the renewal payment and more over its EMI conversion renewal payment kindly check this card transaction i didn't used last 6 to 12 month without transaction how can be possible for EMI conversion, kindly look into this issue and cancel the payment and i have given request for card cancellation ending with 50 but they didn't done anything its poor service of RBL bank i am using two cards for RBL bank i would like to surrender the another card also due to poor response and unnecessary billing debited on customers head, Kindly look into issue on priority basis.
NOTE: Any Manual renewal or auto reveal without customer confirmation it should not be done as per RBI bank policy, i didn't get any confirmation or communication from RBL Bank side. It is Exceeding the RBI rules and regulation. If you your not taken any action on this i would like to forward to RBI knowledge.

Payment details from Bank side.

PAYMENT FORYour RBL Bank Credit Card (XXXXXXXXXXXXXXX2750) is overdue.ALERT: You seem to have missed the due date for payment on your RBL Bank Credit Card. Please pay immediately to avoid charges.Total Amount Due: Rs. 798.86Minimum Amount Due: Rs. 798.86Payment Due Date: 01-Jan-2024

Regards, P. Saravanan, contact No.[protected]
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