[Resolved] VGN Homes Pvt Ltd — VGN Homes - Very Bad Customer Service | |||
Dear Guys, I booked a flat with VGN Homes, Nungambakkam based on their good brand reputation in real estate. Project VGN Ernest Ph I. The VGN Customer care is very bad in response to customer queries. Especially customer service Person Mr. Ramnath is very useless and irresponsible person. They are good in speak at a time of booking the flats. Once u booked your flat they become dictators. They inform short notice on payment due and impose a panic interest of 24%. while construction in progress. They never listen customer word. They delaying my project by nearly 5 months and there is no proper response from customer care after my repeated mails and phone calls. Very bad attitude ever seen from such a repute VGN builder. Appreciate any experts’ advice pls. Regrads, Mohan. A Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 6 Comments | |||
Comments
In fact it's VGN Homes, Aminjikarai (Coloseum)
Reply
I too bought the flat in VGN Ernest, really they are not helpful, at the time of registration, they forced me to pay bribe to registrar and informed me if I dont pay they could not register the flat, of course part of the bribe went to the vgn guy who accompanied with me, its really ridiculous and decided i invest in some repute builders who respect the values.
I bought a flat in their southern avenue project. It is horrible, CRM team is very rude, no customer focus, adamant attitude. They force the customer to pay the installment with out completing the work fully. Please do not buy flats from VGN
I also booked one in southern avenue way back in 2012. But so far they have NOT handed over the flat to me. I took bank loan, and as such several lacks I have already paid as interest to the bank. CRM is not that interested in customer issues. I have to accept the comments already made by some other person.
Ultimately, VGN will definitely pay for this type of customer relations. CRM means Customer Ridiculing Manager.
SK
Ultimately, VGN will definitely pay for this type of customer relations. CRM means Customer Ridiculing Manager.
SK
VGN is the worst builder. Even top management is not customer focused. In southern avenue, only one of the total 6 blocks they have handed over. The handed over block also not fit to stay. Lift is still not in operation, they are yet to get licence for lift. Funnily they have made emergency stairs as spiral one. They have taken more than agreed time line of 24 months for the project completion. But they are refusing to pay the compensation for the delayed completion.
Totally the worst builder, please do not buy any thing from VGN
Brand image is complete illusion, for more details, go to their existing apartments, meet the association office bearers and get more inputs before you take any decision.
Totally the worst builder, please do not buy any thing from VGN
Brand image is complete illusion, for more details, go to their existing apartments, meet the association office bearers and get more inputs before you take any decision.
Can't understand why almost all the builders behaving like this. God should save buyers from these kind of cheaters. They take our money and treating us very badly. They dont have heart. They simply cheating every buyer. I dont know what this RERA or CREDAI doing, why cant they black list these kind of builders and issue public notice for awareness? .
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No.153, Wallace Garden, 2nd Street, Nungambakkam, Chennai, Tamil Nadu, India - 600006