Realme — online fraud

Address:	502,5thfloor, Gaurangi Chambers,near Gold Gym, Lbs Marg, Naupada, 400602
Website:	www.realme.com

I ordered the realme buds wireless from realme official website on 20th november and got delievered on 24th november and when i opened the package the earphones were missing so realme had again sent me replacement on 6thdec and again the earphones were missing in the package and for safer side i had recorded video. I need a refund. So i hereby provide all my details along with video proof

https://drive.google.com/file/d/1Iu3kfwLH24PpWzW8-PhKOAw8Q6OWFE_x/view?usp=drivesdk