Realme — Realme 43 Smart TV

Purchased Realme 43 Smart TV from Flipkart on March 2021, because of physical damage to panel, it was completely not visible.

Technician came, assessed told me that it's not covered.

I had a 3 years extended warranty purchased which covers physical damages. gave all details to tech, almost 01 month...

No update...
Local service center doesn't know the status of spares...

Customer care also don't know...