Realme — Replacement complain been ignored from a month

Address:	Thane, Maharashtra
Website:	www.realme.com/in

I have purchased a real me 43 inch TV from flipkart on dec 2020 and its not even been a year the tv is having issues it started with volume issue then it started developing black spot and white lines and the remote wont work i made a complain on first on 23 oct 2021 on chat where i was informed it will be resolved in 3 days then again i tried connecting with them that no one contacted regarding the tv replacement they again told me to wait for 3 days and just like that its almost been 20 days and i am getting the same response that i have to wait for 3 days no one contacted for replacement and i am tired of running behind them no one cares the chat people say they will contact you the customer care says wait they will call and its been a long time that i am just waiting for a tv replacement to be done