Red Taxi Complaints & Reviews

Poor customer service. Booking ID (CRB0305KZ3JZHU) are Veh.No: TN37CR6165

Hi My contact number is [protected]. I have been a regular customer of Red taxi.

On 04/04/2022, I booked a Red-taxi ride for my guests who was new to the city. The trip was from my home (Periyakenaru. ammapet) to salem new bustand which is typically ~8kms and usually changed ~Rs.150

Booking ID: SB404UMYHOTD
Driver Number : [protected]

I confirmed with the driver that he knows the route to new bustand before the trip starts. The issue was, after the trip started he asked my guests if they knew the route to new bustand when they said "No", he bluffed some execuses e.g. This route there will be more school autos and took long by-pass route which eventually get charged Rs.288

First of all, when he knows the route, why he asked my guests whether they knew the route?
Why he didnt inform the route will be longer and it will be charged extra?

After seeing the fare, when I called him and salem -Red taxi office, he bluffed some reasons and ensured he would pay me cashback of Rs.150 because of his mistake. But his number is not reachable post that.

I would need the cashback and I dont want to encourage this behavior. Moreover it gives wrong impression to "Red Taxi" and I & my relatives have to stop using it if I dont get the expected solution for this.

Booked cab on april 1st 2022 from perundurai new bus stand to sipcot . charged 433 Rs for 5 km. While booking, cab was near me and so I booked. Now you people telling it was because of out of city. I didnt call driver from next district.

if this is your point, then you can cheat customers by parking cabs out of city. i need justice. either refund of over charge or equivalent coupon required.

CAR number: TN99Q6654

We booked a cab 2 hours before but they cancel ride in last minute we call the customer care there in no proper answer regarding this issue what will the customer do when they cancel the ride in last minute, very worst service in trichy.

We had booked a xylo cab for travel on 13/02/22 at 10 am. Reg ID SA13027KG1PUF
On the 13th the cab didn’t show up even after pickup time. And there was no information either. Only when called several times the company had courtesy to reply they couldn’t provide vehicle. It has caused immense stress to us. What a service. People in public service need to be more professional at least if not courteous.

Dear sir/madam,

Yesterday (07.02.2022 11am), Near Perur Bus stand I was walking with my 7 year old boy.
One Rad-taxi was coming near me and slightly hit my legs.
\Suddenly I pull back my child. The vehicle No. is TN38CE0408,
I just asked the driver, he simply replied 'nothing happened right', surprised
I was with a child walking on the road side and hit the vehicle with me when I asked.
He started using bad words and also he is telling whatever you can do it like.

I Hope Redtaxi should cancel this vehicle contract and punish him.
This type of vehicle driver will definitely be caught soon by the police through someone.

Kindly reply to this mail about action taken on this particular vehicle by you,
if not replied I will approach some other govt bodies about this vehicle.

With regards
Padmanaban.A

I travelled in go taxi cab. The cab driver told me je had a previous pickup where he dropped 4 people at hospital, out of which 2 were tested covid positive. The cab must have not sanitized. From that night, i was not well and now tested for covid positive.

Till now I have been regularly booking red taxi from Erode to Coimbatore & again Coimbatore to Erode more than 20 times in red taxi..but the driver in this vehicle no TN33BQ9506 is very very poor in service..

He doesn't opt expected service and I have cancelled the cab because of his rude behaviour..

I have never ever seen such drivers in red taxi..

Because of this drivers rude character, Am never going to book further in red taxi..

U lost a customer because of this driver.

Thank you for your valuable service..Pls continue this kind of attitude to retain customers..

I Dr.K.Thirukumsran booked a red taxi cab
on 12.22.2021 to take ride on 13.12.2021
5.00 am Even on advance booking I could not get cab on time
In this regard planning to to resolve through consumer court.
Need proper explanation from your side

Sir
I booked red taxi 10-11-21 / 6 .14 am to kuppusamynaidu hospital . My pickup time is 8.25 am . But have not received any msg from your office upto 8.30.i was trying to contact from 8.15 to 8.30 . But no response . So arranged auto . I already informed to send the cab before 8 .30 . It is hospital service . But no response .I missed the dr appointment .

Thanks for your service

Regards

I have booked on 6th sept from salem to erode and I have paid Rs.500 as advance during booking. And while dropping I have given the full amount to driver unknowingly. I contacted customer care and they have mentioned that they will refund in 2 working days. But still refund has not been received....

Driver : Manikandan
Number : TN38CP4281
We booked for 2 hours package and went to go my work and shopping. After shopping we were not able to reach his mobile as he was busy for a long time and I had to walk quite some distance to go to the parking and ask him to come to the entrance. And this guy was so rude and told us why do you keep these shopped items in my car? Why don’t you use your own car for these kind of things?
And he was speaking without respect to elderly person and this is so not good. We never had this kinda experience.

Is there any official announcement from red taxi to celebrate ayudha pooja with Sathish Kumar, prem kumar and Dinesh.
I attached the proof of these three members mobile number which provided by the vendor manager Mr.prasana.
This is not fair.
I[censored]r going to celebrate the pooja with vendors you have to initimate with official announcement.
I want to khow one thing,
In Trichy the admin manager is prasana or Sathish kumar.the all important decisions are made by Sathish Kumar is it true ?

Cab id 1921 what is thise reson of cab blocked...iam call some time vendor sopport not responsible...pls tell or call [protected]...name prakash s

Sir, being custommer I was charged extra, thos being 2nd time, ref.CRB2909BWRW2QG, cab noTN38cu8002, the fairvwas only 402.7 4, this isbin the morning 7.00 A.m but on the evening the cab far was Rs.484.20. ref no CRB29091WV5S10. pl.rectify and settle the excess fair indeed.with out fail.

Regular customer since many years but haven't understood their km changes with various vehicles & non AC, package is for name sake, amount charge keeps varying inspite of same destination. No genuinity, uniformity.Needs to b rectified on serious note....

Misbehave to people because only of their mistakes on road driving vehicle?he not follow traffic rules and also cross road when signal is red and that is why I am complaining that vehicle driver for their misbehave

Red taxi driver rude behaviour, he hitted my car, my family was scared, car got damaged with dent and painting loss. Red taxi number TN37CS1101. Driver should be punished by sending him to home.

Mr.Anand Driver of TN99R9747 hit n broke the back lights of my yamaha fascino bike on 01.07.2021 at 11.50 am near kavundampalayam. He requested me, he is on d way to pick the patient and he will surely pay the expenses thru any money transfer app. Myself accepted and let him go, but now he didnt pick my cal. His number is [protected]. I believed his words but he didnt deserve. Kindly give his address immediately. I[censored] give na, Great help for me.
Thank you,
C.Malathy
[protected]