[Resolved] Redbus — Amount debited twice

konguvel

Jan 3, 2021

Address: karur

I booked a ticket on 2nd january on redbus app. Ticket booked but my money got debited twice for single ticket.
First the app got struck so i entered the otp twice and money deducted twice.
The ticket charge was rs.699/- when i check my bank account money debited twice for one ticket. Please resolve this issue. Looking forward for the reply.

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Aug 7, 2021

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Jan 07, 2021

Red Bus Customer Care's response Hi Konguvel,

Greetings from redBus!

As discussed on the call, we have resolved your concern and have shared an update with you.

Thank you,

Team redBus!

Note:- We never ask for UPI PIN or Account details over the phone. Please do not share the same.