Red Bus Complaints & Reviews

I had book 3 tick onward journey ticket for Coimbatore From Bangalore and one return ticket. for 6 people.

One of the passenger could not travel so asked the customer care representative to cancel ticket for that but they said Since the person who was the primary passenger their bus operator does not allow cancellation of primary passenger.

In confusion the customer care representative cancelled the return ticket which I never told him to cancel.

I got cancellation message I asked the representative if he cancelled the ticket he told no he did not cancel the tickets.

He offered Rs200 voucher if I cancel the entire ticket and rebook the tickets for the entire passengers. I denied the offer.

I got suspicious if he had cancelled the return journey ticket he checked again and told he had cancelled the ticket. Upon asking him he told you only asked me to cancel ticket, changing his own claim of not cancelling it earlier.

With this act of his I was furious and he told he will connect to their survisor and she was offering Rs100 compesation for the ticket which mistakenly cancelled by the earlier care representative. I denied the offer I told i want total refund no cancellation fee As I dint cancel the ticket. She told that cannot be done.

She promised that I will be getting a call from redbus to take this matter further but 48 hours are over no one has called me yet.

I have recording of the entire conversation.

Cancelled Ticket Trip ID: TQ3Z92253371
My booking number : [protected]
Email ID: [protected]@gmail.com
Ticket No. : TQ3Z92253371
Journey from : Coimbatore to Bangalore on 12th March 2021
Bus Travel Partner: SRS Travels
PNR no: TS[protected]MHJU/35028874
/Coimbatore-Bangalore Non a/c Slp

I got the message regarding cancellation of my ticket and money has not been refunded.

At Diwali my bus has not come at that time bacause it was Cancelled. So I will cimplaint to any other senior department

I'm nandeesh working as advocate I have booked ticket from Napoklu to Banglore on 5th March 2021 . But on that day bus not operated Im faced so many problems to reach Banglore.
I have complainant against refund but your helpline told bus operated . Srs travell clearly told to me bus not operated by srs.i have all records regarding.please refund my amount as soon as possible.
I'm waiting for ur positive response

I booked my tickets on AC bus on choudary Travels through redbus. But they are not put AC then they are saying not buddy's say any thing about AC but you are asking abo.ut AC. Where you will book ticket ask them about AC. We do not put AC.

I booked tickets on Monday orange travels I got recvie msg ticket confirmed but at the time pick up time they showed tickets canceled by red bus but money was deduct from my account

Sir, i have booked my tickets through redbus and the payment was successful but still i didnt get any message regarding my ticket confirmation. So kindly analayse my complaint as soon as possible. I have also attached my payment receipt.

Hi,
I was trying to book a ticket but booking was not processed and then i have tried to book the ticket again . I got the booking but the amount was deducted twice. Need help not satisfied with the customer care of red bus .

So i need the refund now.
Please do the needful.

I have booked tickets from jaypur to jamngar non ac sleeper they charged me 1499 rs for sleeper class but when bus came to rajkot they denied for Jamnagar. They told me about jamngar bus will come after 2 hours they wested my time and money . And one other person was available with me at that time he charged same ticket for 900 rs they don't receive my call by red bus and shri balaji travels please do the needful

My ticket for journey from akot to pune ticket number 364QGDVC, PNR 364QGDVC was cancelled, on 28-Feb-2021. Also I received msg from Red bus on 4:17 pm

I wanted to cancel my ticket (Ticket No - TQ3Y[protected] hours before timing of Safar express tour and Travels. But now i went through all proces of cancellation got to know that only bus operator can cancel it but he is not ready to cancel. Instead of cancel my ticket he is saying that he will report me as an unreported there.
This is really hurtful thing that i have got it from any online services.
I was supposed to travel today( 1 March 2021) but can't go due to raising cases of corona in Delhi.
Kindly pls help me to get my refund.
My name is Nitesh Kumar Singh and my email id is [protected]@gmail.com
My PNR number is[protected].
Total fare paid is Rs 1641.45

I booked ticket nd my money debited twice that is 140 and 140.. How can i do retrieve it

I wan
GSRTC: PNR:G39710793, DOJ:01/03/2021, Pickup Point:AHMEDABAD ISCON, GJ-07-YZ-6132..as i booked a GSRTC bus from Ahemdabad to dhrangadhra..5:30 a.m on 01/03/2021..n pickup point as isckon..The bus staff didn't picked me up from there and when I called them was giving wrong information that about to reach and then after 10 minutes when I called, said have left long ago.. pathetic behaviour..no at all acceptable..highly disappointed..I want my money back.

I booked my bus ticket by REDBUS on 17 FEBRUARY 2021(Ticket number (TIN): TQ3K35566565 from Bengaluru to Hospet for dated 01 MARCH 2021 that tckt amount was 1200/- Rs. and cancelled it on 25 FEBRUARY( refund reference number is 30005110481048116185865. )

But my problem is that I recieved the mail that the claim amount has been refunded. But still i have not received that refund amount in my bank account as my DEBIT CARD WAS BLOCKED DURING THE TIME I RECIEVED YOUR MAIL. Now I have recieved and activated another debit card for my same bank account. How can I recieve the refund amount.

Sir,
I want to take your kind attention about inconvenience happens to me and my family.

I, abhinav raj have booked qty-02 ticket from red bus for the journey from gurugram to amritsar on date 19 feb 2021 .I was waiting at rajiv chowk (boarding point) with my family and child and lots of peferable lagguage .I have booked auto rockshaw for reaching boarding points before half an hours before but there is no bus seen at boarding points.I am very surprised to see this and called to red bus operator, after many attempt, operator receive the call and told about bus cancellation.They cannot cancel the bus on the same day if cancelled they have to provide another bus but they donot do the same .
For this journey, I have taken leave, which waste my number of leave day beacause leave is limited in my profession and not got leave easily so it is not only wasted my leave day but also loss of money and allowance of whole leave duartion.I was mentally depressed after hearing about bus cancellation and not completeing about my trip to amritsar .
So i want to also claim Rs 50000/- as compesnsation for all my loss and mentally harrasement of sudden trip cancellation .
You are requested to take matter as sympathetically and claim my compensation as earliest.

Thanks

Mob No-[protected] (booked trip with this number)
Date-25 feb 2021 (date of filling complain)
Abhinav Raj (complaint name)

We have booked 12 tickets from Kasol to delhi on 23 February. The bus was from Kasol but we were told to board from bhuntar, afterwards we weren't provided the same seats we have booked and we also not provided the same bus we have booked.

As i am booking a ticket nabarangpur to bhubaneswar but payment deduducted but i cant get ticket booking mobile number is[protected]
mail id is anil.[protected]@gmail.com of transaction id is [protected]IGAKOYFND3

I tried to book online bus ticket on 24th February 2021 on Arsh bus from Ranchi to Garhwa .An amount of Rs 640 was deducted but the ticket was not booked.
Kindly look into it and refund my money

Have booked a ticket in the name of Anisha C. M on 07/02/21 for the journey on 09/02/21from Kumily to Bangalore through SETC. But the first time they deducted the amount but ticket is not confirmed. Again 2nd time i booked that is confirmed and i paid again Rs 680.But the first time they deducted that amount was not refunded to me till today. I have booked through [protected] phone number. The payment i have done it through google pay. I contacted to redbus toll free number they informed that the amount which they have debited first time that will be refunded with in 7 days. But till today i didt received the same. You can contact me in the following number [protected]. Kindly look in to the matter immediately and try to solve the problem
By Ponnamma

I had booked bus ticket in SETC through your red bus app on[protected].I had cancelled the ticket on[protected] morning.I got the message that an amount of Rs131.25 was refunded to the same source of credit ( Vijaya Bank Debit card - Now it is bank of Baroda).But till date the was not credited in my bank account.I have send so many messages but I had received very poor response only.Kindly take necessary steps to refund my amount. Or send me transaction particulars so that I can contact my bank and let me know the position.Kindly do the needful at the earliest please.