Redbus — Bus breakdown and refund

seamadhav

from Hyderabad, Telangana

Aug 16, 2016

Address: Hyderabad, Andhra Pradesh, 500081

Website: www.redbus.in

Redbus Customer is even worst : I have sent 3 reminders and there has been no response to redBus Service Registered: Case #RB[protected]

Hello we have booked the Hyderabad - Rajampet and the bus broke down. There was no alternative that was arranged. One female traveling with 3 small children were stranded due to this. The concern is about the safety and bus maintenance. This has been a very disappointing journey. I want to express serious safety issue and lack of ownership. I would also want to have refund because the travellers had to depend on RTC to get to the destination. Please have improve there service or please stop Kaleswari Travels booking on Redbus. It is affecting credibility of redbus as well due to this.

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Comments

Kaviya Aditi

Aug 11, 2023

I had booked a ticket from Bangalore to Chennai with sea bird bus. At koyembedu they stopped the bus claiming breakdown. We waited for 1 hour and I even called the company to arrange alternate travel but they denied it. My stopping was 2 hours journey from thay point and had to pay auto rs. 820 to get there. Now red bus is offering only rs. 60 for compensation and is not escalating the issue when I requested it. Rs. 60 is not going to cover the damage as I have now paid rs. 1400 in total for my entire travel including the bus booking and auto. I request a full refund for this unsatisfactory journey. I even have proof of the ola auto booking as well as call recording of the operator saying they will give a refund from red bus side.