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Red Bus Complaints & Reviews

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Last updated May 25, 2024
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Red Bus reviews & complaints page 165

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G
Gopagoni Srikanth
from Bengaluru, Karnataka
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Money has been deducted please refund my money

Address:560097
Website:Redbus

20 mar[protected]pilanisoft - redbus[protected] mar 2016 1, 022.50 20th march i have booked a ticket but the ticket has been not booked but money has been deducted please refund my money 1022 even i called to red bus customer care they have been said with in 7 working days money will be credited to my account 7 days and 7 days and 7 days and 6 days total i have called customer care 4 times they have been said tomorrow is the final...
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S
Sakthi Vignesh thangavelu
from Chennai, Tamil Nadu
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Refund of money

Address:630001
Website:www.redbus.com

Ticket no:tj[protected]
Contact no.Used:[protected]
Travels:kpn
Journey:10/04/16
Called redbus customer care on:09/04/16
At 11:39 am
I tried even calling them again on the day of journey but i didn't get their line.
I booked two tickets from karaikudi to chennai using redbus app in the names sakthi vignesh and thangavelu veeran.I called the customer care and asked them to cancel one seat on...
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N
Nishant Saurabh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tour cancelled by operator without intimation. Now refund request is not being processed by the company

Address:Bangalore, Karnataka, 560008
Website:www.redbus.in

I had booked a ticket the details of which is here under:-

1. Ticket no. - tj4r57652976
2. Pnr no. - p86x6ac
3. From ranchi to jamshedpur
4. Date of journey - 25.03.2016
5. Operator - pawan putra
6. Amount - rs. 490/-


The bus operator had, without any intimation to us, cancelled the trip and this has resulted into heavy inconvenience to us. On calling up the operator,...
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P
prashant pujari
from Raia, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

duplicate ticket provided

Address:Nashik, Maharashtra, 422101

I have booked msrtc bus ticket through redbud app and also received confirm seat .. bus name wrong mentioned in app it shows bus starting boarding point is mulund mhada colony but when I asked controller at thane cbs bus stop but received answer no bus depart from mulund mhada colony..I wait and asked each and every bus conductor for 2 hours that he should confirm me bus time..bus conductor of dadar shirdi bus passing through thane cbs bus...
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V
vijayakumari s
from Chennai, Tamil Nadu
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Ticket booked inadvertently for 09.04.2016 to be cancelled

Address:600014
Website:www.consumercomplaints.in/new_complaint

I have already booked tickets for my two sons for travel to be made on 12.04.2016 through redbus in madurai harsha travels. While booking the ticket for my husband for travel to be made on the same date ie 12.04.2016, net work got struck up and i do not know whether ticket booked or not but in my sb account, an amount of rs.750 was deducted being the ticket value for travel to be undertaken 09.04.2016. But i mentioned the date of travel as...
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J
Jaseel Jas
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We have not received refund

Address:Bangalore, Karnataka, 560067

Am booking on march 10th on Bangalore to gokarna trip. Then the bus is cancelled.am try to Redbus customer we cannot attend the call, every day same (all customer executive busy please try after some time)am trying to 1 month.if you not cash refund, am to go on customer court.
Ticket id: TJA[protected]...
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R
Raji.P
from Mysore, Karnataka
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High cancellation charges

Address:560045
Website:www.redbus.in

Hi,
I have booked a ticket to do journey on april-7th-2016 and due to some issue i have cancelled the ticket on 5th evening after 6pm
My actual ticket cost is 999 & the cancellation charges even before 2 days is 499..It's very high

If you are doing cancellation charges immediately..Refund my amount also immediately is very high cancellation charge

Respond asap

Ticket no.Is tj[protected]br...
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P
Prasun Agrawal
from Gurgaon, Haryana
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Journey not completed

Address:New Delhi, Delhi, 110092
Website:Redbus.in

I want to booked one seat in red bus dated on 22/02/2016 but driver not come at destination on any time and passenger was waiting many time .After that customer want to cancel the ticket but no responding so i want to refund my full amount which are already debited from my account.


Redbus ticket - tj4p25589374
Vs tours
A/c seater/sleeper (2+2) 09:55 pm
Reporting time 10:10 pm
Departure...
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R
RohiniRaman
from Chennai, Tamil Nadu
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Ticket cancellation amount is not refunded back.

Address:600044

I have booked a ticket for the journey from Chennai to Dindigul on Mar21 - 2016. I faced so many network issues while booking, few like your seat has been already booked and you are unable to book it, still it is available to be booked and so many turn overs while I have reached the payment gateway. After all this I've booked a ticked first, it got canceled and I got a call that the amount would be refunded. Again I tried to book in the same...
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S
Spandana Kankipati
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Payment Issue

Address:500032
Website:www.redbus.in

Hi Team, While I was booking a ticket from Rajahmundry to Hyderabad, Transaction was successful but the booking was failed.Money 749rs has been debited from my account.Below are the details which I got in my Net banking
[protected]PILANISOFT - Redbus...
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S
sksanjeev786
from Hyderabad, Telangana
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Bus was cancelled not inform to us and operator was also not answering a call

Address:500026
Website:www.redbus.in

This is regarding my journey as on 27 march 2016, i was waiting for bus till 11:00 pm and on that day still not body has informed me regarding bus cancellation. Even though i got a confirmation massage for journey on 27 march 2016.And i was trying to call bus operator for 20:00pm onwards regarding timing he answer my call at 23:00 and simply say bus got cancelled in last moment .Due to that i missed my office and got a warning from my office...
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G
gulabraomahajan
from Bengaluru, Karnataka
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Not given proper response

Address:Ahmedabad, Gujarat

Respected san,

Red bus not given proper responce again following complaint

Date of incident:- 26-march-2016
Red bus ticket no;- tj[protected] (Pnr -9t894qg)
I was booked online ticket for my wife (Kavita mahajan) booking date:- 5th march-2016
From ahmedabad (Gujrat) to jalgaon (Maharashtra) journey date :- 26-march-2016, reporting time 5:15pm & departure time:- 5:30 pm from vishal...
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M
manish82
from Chennai, Tamil Nadu
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No refund of money after ticket cancellation

Address:110092
Website:red bus

I have booked a wrong ticket from red bus . Then i asked from customer care for refund of money after cancellation.
They sent the message in my mobile that money will reflect in my account after 3- 5 working days .But still they din't refund the money. Almost 10-12 days gone .
I am asking from red bus company ... If your service is not good(I.E if you are not capable to five service within 5 days ) ...Then why you are commited...
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D
dhruvramani
from Alwar, Rajasthan
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Refund not credit in my account

Address:Ahmedabad, Gujarat, 382350
Website:www.redbus.in

Sir, i book ticket at redbus app on 10/03/2016 but my payment was debited and ticket was not confirme so, i request you to refund my payment of rs 235, but till now i not get my refund, my refund's proposal no is 68082164. This proposal number is given from redbus. So sir i once again request you to give my refund of rs 235 in my bank account. My contact no is [protected]....
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A
Akash4321
from Ahmedabad, Gujarat
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Booking failed without notification

Address:380051
Website:www.redbus.in

On 22-March-16 I booked a ticket from Ahmedabad to Rajkot for 23-March-16. I paid through axis credit card. Payment was successful. I got payment successful email also. I didn't receive any PNR number via mail or message. When I was about to board, bus operator didn't allow me to as my ticket was not booked. So I called REDBUS customer care, he said there was some technical error and your ticket was not booked. My concern is I had not received...
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A
Ajay Raikar
from Delhi, Delhi
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India tours and travels

Address:590005
Website:redbus

Dear Sir,

I got a call from Red bus and the travellers that the bus got cancelled. Red bus agent himself mentioned they will initiate ticket cancellation from their end on 27th March 2016. Till now I spoke with red bus customer care 6 times and they provide the same response wait for 1 day we will initiate the refund.

Ticket no: TJ[protected], PNR no: TS-RB26271388IDV/15170...
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T
Tharani Thangapandi
from Bengaluru, Karnataka
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Complaining about refunding money for ticket booking

Address:600119
Website:www.redbus.in

I have booked a ticket from chennai to madurai on march 22.The payment id is 98204414.The money of Rs.499 has been credited from my account but I haven't received ticket.I have enquired with the redbus customer care team.They stated me that due to some technical errors the ticket not booked and so they will refund my money in 7 business days.But I haven't received the refund yet...
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S
Surajparab11
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Not add my refer amount 600

Address:Mumbai City, Maharashtra, 400063
Website:Redbus

Still live redbus refer and earn program I refer my 5 friend and they will go for first trip after 2 days iam got 500 but not received. Redbus is fake promotion about refer and earn this is a cheater...
My redbus account no.[protected]
And email ID is Parab.[protected]@gmail.com
Please help me
About redbus this is good company but this is promotion cheater please action on redbus this is cheater company...
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P
pktiwary
from Kolkata, West Bengal
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Refund of amount

Address:713324

D/sir,
Today i. E 28/03/16 bulooking a ticket for asansol to kolkatta but ticket not confirmed &amount has been deducted i meam amount debited from my axis bank ac no [protected] rs 370 vide payment id no 99065324. Pl arrenge to refund of my amount as becouse i have already rebook a same seat 17 no. Of the same journey vide transaction ref no igobsmhyh7 for rs 320 from my another sb ac .

Pradeep kr tiwary
Mail....
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A
Anuj Goswami
from Delhi, Delhi
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Cheating n mental harresment

We have booked tickets from delhi to moradabad(Volvo) journey date 23.03.2016 & a vice versa journey dated 26.02.2016(Ac shatabdi) but regrets as both of the journeys results in pathetic experience faced by us.
Firstly from delhi to mbd our seat no.Were 34&39 but 39 no. Dont even exist in volvo & red bus have charged us for the seat that dont even exist.
Secondly in the return journey our seat no. Were 13&14 but suprisingly...
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