[Resolved]  Redbus — Bus cancellation

Address:Varanasi, Uttar Pradesh

Hi, here is the mail i received from the bus company for the reservation i did some days ago in Udaipur some days ago

Dear sir/ma’am,

Your bus trip cancelled. Your ticket is booked by REDBUS. So please contact to REDBUS for refund amount ASAP –[protected].

Last 10 Transaction For Xkmd[protected]

Transaction Date 27/02/2017

Ticket No K4SJCZB

Ticket Fare 1370 Rs

Num of Passport AA4434596

PNR Xkmd[protected]

Booked By Shyam Tour N Travels

From Varanasi

To Kathmandu

Departure Time 10, 01 pm

Bus Type SEVA accesso Volvo

Bus Service Depot

Bus Service No

Bus Service Status

[protected]:25:30

7490844

-----

-----

1370.00

1370.00

1

[protected]

-

Success

Booked

-

Xkmd[protected]

REDBUS

VARANASI

KATHMANDU

[protected]:01:00

KATHMANDU SEVA

CANT

57478

Cancelled

Best Regards,

Sarvesh kumar

HELPDESK TEAM( UPSRTC)

M.:+91 [protected] | W.: online.[protected]@upsrtc.com
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Apr 8, 2017
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Mar 01, 2017
Updated by Nino Collu
The bus company wrote me a message to Communicate the is broken and then the travel cancelled.
They told me i have to contact you to be refund.
Let Please know how and when can i be refund
Thanks
Nino Collu
Ps: if you send me your e. Mail adress i could you show the bus iscket
Verified Support
Mar 02, 2017
Red Bus Customer Care's response
Hi Nino,

Greetings from redBus!!

We deeply regret for the inconvenience caused.

We request you to kindly provide your Ticket id and registered email address so we can check and get back to you at the earliest to address your issue on priority.

Feel free to reach us at [protected]@redbus.in for any further assistance.

Regards,
redBus Team.
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