[Resolved]  Redbus — bus operator cancelled bus

With reference to the complaint id: 2580363

Additional information are as follows:
Mail id - [protected]@gmail.com
Transaction id : sb498800
Mobile no : [protected]

I booked a ticket in kpn travels for[protected] from pollachi to chennai @9pm. I received call from travels that the bus was cancelled. So i cancelled the ticket and got rs.370. Since the travels itself cancelled the bus, they asked me to request you to get the full ticket amount to be refunded. Remaining amount:163. So kindly take my request and refund me the remaining amount as soon as possible.
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Mar 27, 2020
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Feb 23, 2020
Red Bus Customer Care's response
Hi,

Greetings from redBus!

As discussed on the call, we have initiated the refund of Rs.163/- today and will reflect within 5 - 7 bank working days in the source account.

We thank you for choosing redBus.

With regards,
Team redBus
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