[Resolved]  Redbus — Cancellation Charges Paid - Bus Operator Denied Service

I booked a bus ticket from Jhunjhunu to Delhi of 7th July. The bus operator called me and said that the bus has broken down and would not be available for service. I cancelled the ticket on platform and still paid the cancellation charges of 30%. Requesting you to give the full refund as this cancellation was not my fault.

Ticket Number: TU[protected]
PNR No: 584801
Phone: [protected]
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Aug 8, 2025
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Jul 08, 2025
Red Bus Customer Care's response
Hi,

Greetings from the redBus Team!

We are checking on your concern and we will get back to you soon with updates.

Please allow us some time.

Stay safe, stay healthy!
Your redBuddy

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
 
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