[Resolved]  Redbus — cancelled ticket refund request

Address:Pune, Maharashtra, 411057

I booked my bus ticket by redbus (Ticket number (Tin): tn5w91198226
From: pune
To: jaysingpur (Kolhapur)
Date of journey: 03/05/2019
Travels: konduskar travels pvt. Ltd., the ticket amount was 714.30/- rs. And cancelled it on 02 may 2019)

But my problem is that still i have not received that refund amount in my bank account and in received cancellation mail you mention that i will return that amount within 5 days.

Why they are not refunding my cancellation amount and my request is to please refund my amount. Give me response as soon as possible.

Looking forward for your cooperation and quick response.
Was this information helpful?
No (0)
Yes (0)
Jun 27, 2019
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
May 24, 2019
Red Bus Customer Care's response
Hi Customer,

Greetings from redBus!

Ticket Id - TN5W91198226

Upon checking, the refund of Rs 414/- is already processed from our end on 2nd May 2019 to your phone pe account. We request you to get in touch with Phone pe with the reference number - P1905022041149866923114 for further assistance.

Thank you for contacting us.
Team redBus.
Complaint comments 

Comments

It's very bad behavior with the customer and travels no punchvality yamini travels is very bad travels in my history so guys please change the management

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Red Bus
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    3899
    Pending
    278
    Resolved
    2490
    Red Bus Address
    Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
    View all Red Bus contact information