[Resolved]  Redbus — cash back offers not received on booking the bus ticket

I, ve booked the ticket using cashback offer coupon,
& it was showing that the amount will be refunded to your account.
But nothing has been refunded in my account & its not even showing in my redbus wallet.

Below is the ticket number for your reference, kindly look into the matter..

My ticket numer's are
Ticket no: tm9h96085768
Ticket no: tm9h13101458
Ticket no: tm9h92295157
Ticket no: tm9h83073476
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Sep 30, 2018
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2018
Red Bus Customer Care's response
Dear Aliya,

Greetings from redBus!

Ticket no: TM9H96085768
Ticket no: TM9H13101458
Ticket no: TM9H92295157

Upon checking, you have used the offer code(FREEDOMCB) for above-mentioned ticket IDs. Cashback will be credited to redBus wallet within 48 working hours after the date of journey. The offer cash is valid for 6 months from the day it is credited into the wallet, after which it will expire and cannot be used.

Thank you for contacting us.
Team redBus.
Complaint comments 

Comments

I have booked the ticket using coupon from slice credit card, but cashback not yet credited.
Below is the ticket number for your reference, kindly look into the matter..

My ticket numer's are
Ticket no: TR5E47980398

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